Indlela yokukhuluma esidlangalaleni: amasu namathiphu okunqoba ukwesaba nokunqoba izilaleli zakho

  • Ukulungiselela, ukuzijwayeza, kanye nokwethembeka kubalulekile ukuze kunqotshwe ukwesaba esiteji futhi kukhulunywe ngokuzethemba.
  • Ukuvumelanisa inkulumo nezilaleli nokuzijwayeza ukuxhumana okungenazwi kukhulisa umthelela womyalezo.
  • Ukuphatha ijubane, izinsiza ezibonakalayo, kanye nemizwa kuthuthukisa ukuxhumana nezilaleli kanye nokusebenza kahle kwenkulumo.
  • Ukucela impendulo, ukwenza ngcono isiphetho, kanye nokuqeqeshwa ekukhulumeni esidlangalaleni kuqinisekisa intuthuko eqhubekayo kwezobuciko bokukhuluma esidlangalaleni.

Ukukhuluma esidlangalaleni akulona nje ikhono elibalulekile emsebenzini, kodwa sekuyinto ebalulekile cishe kuzo zonke izici zokuphila. Kungakhathaliseki ukuthi ukuvikela iphrojekthi eyunivesithi, ukwethula imibiko emsebenzini, noma ukuveza imibono emibuthanweni yokuzijabulisa, noma yikuphi lapho ubheka khona, ukwazi ukuxhumana kahle phambi kweqembu kungenza umehluko phakathi kokuvelela nokushiywa ngemuva. Kodwa-ke, ukwesaba esiteji, umuzwa wokwahlulelwa, noma imizwa yakudala ivame ukuvela ngaphambi nje kokuqala. Kuzwakala kujwayelekile?

Ngenhlanhla, ukukhuluma esidlangalaleni kungaqeqeshwa futhi kuthuthukiswe. Akusona isipho esigcinelwe abambalwa abakhethiwe, kodwa yikhono esingalithuthukisa sonke ngesu kanye nomkhuba ofanele. Lesi sihloko sihlanganisa amasu amahle kakhulu kanye nezeluleko zochwepheshe, okuhlangenwe nakho komuntu siqu, kanye nezincomo ezivunyelwe amanyuvesi ahamba phambili kanye nezikole zebhizinisi. Lungela ukunqoba ukwesaba kwakho, uthole ukuzethemba, futhi ufunde ukuxhumana ngempumelelo nanoma yiziphi izilaleli.

Kungani ukukhuluma esidlangalaleni kubangela ukwesaba okungaka?

Abaningi bakholelwa ukuthi ubunzima bokwenza phambi kwezilaleli bubangelwa ukuntuleka kwethalente lemvelo, kodwa iqiniso liwukuthi ukwesaba ukukhuluma esidlangalaleni kunezimpande zokuziphendukela kwemvelo kanye nezenhlalo . Ubuchopho bethu bubona ukunaka okuhlangene njengosongo; ezikhathini zasendulo, ukuba semqondweni kungasho ingozi. Ngaphezu kwalokho, umphakathi wanamuhla ukhulisa lokhu kwesaba ngenxa yengcindezi yokuphumelela noma yokugwema ukwehluleka.

Ezingeni lomzimba, ukukhathazeka kuvame ukubangelwa ukubonana emehlweni kanye nokulindela komphakathi. Lelo zwi elincane elingaphakathi kithi elithi, "Kuthiwani uma ngiqandisa?", "Kuthiwani uma bengihleka?", noma "Kuthiwani uma bebona ukuthi nginovalo?" ziyizimpendulo ezivamile, kodwa ezilawulekayo. Ngaphezu kwalokho, izici zomuntu siqu ezifana nokuzethemba okuphansi, ukwesaba ukwenza amaphutha, noma okuhlangenwe nakho okubi kwangaphambilini kungaqinisa ukwesaba esiteji. Ukuqonda umthombo wokwesaba yisinyathelo sokuqala ekulawuleni lokhu.

Yiziphi izinzuzo zokuba isikhulumi esihle?

Ngale kokunqoba ukwesaba, ukwazi ukukhuluma esidlangalaleni kuqinisa amakhono abalulekile angadluliselwa, kokubili ngokomsebenzi nangokomuntu siqu. Phakathi kwezinzuzo yilezi:

  • Khulisa ukuzethemba nokuzethembaIsinyathelo ngasinye esincane sokuqhubekela phambili siqinisa ukuzethemba.
  • Thuthukisa amakhono okukholisa kanye nethonya, kubalulekile ukuxoxisana, ukukholisa noma ukukhuthaza.
  • Lola ukucabanga okujulile kanye nokuhlela imibono, njengoba kudinga ukuhlela kahle inkulumo.
  • Thuthukisa amakhono okuxhumana ngaphandle kokusebenzisa amazwi kanye nozwela.

Ngaphezu kwalokho, iyithuluzi elibalulekile kwezemfundo, kwezebhizinisi, nakwezenhlalo. Abantu abaxhumana kahle bavame ukufinyelela amathuba amaningi futhi bathuthuke ngokushesha ekufinyeleleni imigomo yabo.

Izimiso ezibalulekile zokukhuluma esidlangalaleni ngempumelelo

Izinganekwane eziningi zisazungeze ukukhuluma esidlangalaleni, kodwa iqiniso liwukuthi kuneziqondiso eziningi ezisebenzayo umuntu angazisebenzisa ukuze athuthukise ukukhuluma kwakhe esidlangalaleni. Ngokusekelwe emithonjeni ehlonishwa kakhulu, sihlanganise efaneleke kakhulu futhi efakazelwe:

1. Ukuhlela nokulungiselela

Indawo yokuqala yanoma yisiphi isethulo esihle ukulungiselela kahle . Yazi isihloko sakho ngaphakathi nangaphandle, usicwaninge, ubhale phansi imibono eyinhloko, bese usungula isakhiwo esinengqondo senkulumo yakho: isingeniso, umzimba, nesiphetho. Uma ukuqonda kwakho okuqukethwe kucacile, kulapho kuzoba ncane khona isikhala sezinzwa kanye nokuphoqelelwa kokuqamba.

Indlela enconywe ochwepheshe ihilela ukuchaza amaphuzu ayinhloko kumakhadi enkomba , kodwa ugweme ukuwafunda igama negama. Lokhu kuzodala umhlahlandlela onikeza isiqinisekiso ngenkathi kugcinwa ukugeleza kwemvelo.

2. Zazi izilaleli zakho

Akuzona zonke izethulo ezifanayo. Ukuvumelanisa umlayezo wakho nezinga lezilaleli zakho kanye nezithakazelo kubalulekile ukuze udonse ukunaka kwazo . Ngaphambi kokulungiselela inkulumo yakho, cabanga ukuthi obani abazoba phambi kwakho, ulwazi lwangaphambilini abangaba nalo, nokuthi yini ngempela abayilindele esethulweni sakho. Lokhu kuzokusiza ukuthi usebenzise ulimi olufanele, izibonelo ezifanele, kanye nethoni efanele.

Isibonelo, uma uzokhuluma ngobuchwepheshe kochwepheshe, ungasebenzisa amagama obuchwepheshe, kodwa uma kukhulunywa ngabantu abavamile kuzodingeka ukhethe izincazelo ezilula nezibonelo zansuku zonke.

3. Ukuvivinywa okuqhubekayo kanye nokuzijwayeza

Ungawadeleli amandla okuzijwayeza isethulo sakho ngokuphindaphindiwe . Ukuzijwayeza ngokuzwakalayo, ukuziqopha ukuze ubone amaphutha, noma ukucela impendulo emndenini nakubangane kukuvumela ukuthi uthuthukise isikhathi sakho, ulawule indlela okhuluma ngayo, futhi uthole izingxenye ezididayo. Ukuzijwayeza kusiza ukuthi indaba izwakale ingokwemvelo futhi kunciphisa kakhulu ukukhathazeka kwangaphambi kokwethula.

Abanye abantu baqala ngokuzijwayeza isethulo sabo phambi kwabangane, kanti abanye bakhetha ukukwenza phambi kwesibuko noma ukuziqopha kuvidiyo ukuze bazihlaziye kamuva. Konke kuyasiza ekwakheni ukuzethemba.

4. Qala ngomthelela

Imizuzwana embalwa yokuqala ibalulekile. Isingeniso esinamandla singadonsa ukunaka futhi sidale umbono omuhle ezilalelini . Ungaqala ngombuzo, isisho, indaba emfushane nethinta inhliziyo, noma ngisho nokuhlekisa. Khetha ukuthi yini efanela ubuntu bakho kanye nomongo.

Khumbula, njengoba u-Oscar Wilde asho, "awusoze wathola ithuba lesibili lokwenza umbono wokuqala . "

5. Yiba nguwe futhi uxhumane ngobuqotho

Esinye sezeluleko eziphindaphindwa njalo ukuhlala ungokwemvelo futhi uyiqiniso . Ungazami ukulingisa ezinye izikhulumi; izilaleli zakho zizokwazisa uma ubonisa ubuntu bakho, imizwa yakho, kanye nezindinganiso zakho. Khuluma ngobuqotho, sebenzisa isitayela sakho , futhi ugweme kokubili ukuqina kanye nokuma okuphoqelelwe.

Izibonelo, izindaba zomuntu siqu, noma izindaba ezihlobene (ukuxoxa izindaba) zivame ukuxhumanisa kangcono kakhulu futhi zigcine isithakazelo sezilaleli. Ngaphezu kwalokho, ukuba ngokwemvelo kukhuthaza ukwethembana nomuzwa wokuxhumana.

6. Ulimi olucacile, olulula noluqondile

Kungakhathaliseki ukuthi isihloko siyini, sebenzisa ulimi olucacile, ugweme i-jargon yobuchwepheshe engadingekile futhi ugcine imisho imfushane kakhulu. Ukugwema amagama ayinkimbinkimbi namagama ajwayelekile okugcwalisa kusiza ukuqinisekisa ukuthi umyalezo wakho uyaqondakala ngaphandle kokuphazamiseka. Gcizelela imibono ebalulekile usebenzisa ikhefu, ukushintshashintsha kwephimbo, futhi, uma kungenzeka, izinsiza ezibonakalayo njengemidwebo noma amashadi alula.

7. Isikhathi kanye nokulawula isigqi

Esinye sezimbangela ezivame kakhulu zokwehluleka ekukhulumeni esidlangalaleni ukuphathwa kabi kwesikhathi. Izilaleli ziyazisa izinkulumo ezisheshayo, eziguquguqukayo, futhi ezinejubane elihlukahlukene . Zama ukungadluli isikhathi futhi ulungise ubude baso kulokho okulindelekile kumongo ngamunye. Phinda imibono ebalulekile bese usebenzisa amakhefu ahlelekile ukuze ugcizelele imiqondo eyinhloko.

8. Sebenzisa ukuxhumana okungenazwi njengomsizi

Ulimi lomzimba ludlulisela okungaphezu kwamagama. Naka ukuma kwakho, sebenzisa ukushukuma komzimba ukuze ugcizelele, futhi ulondoloze ukuhlangana kwamehlo okulinganiselayo nabantu abahlukene ezilalelini. Gwema ukugoqa izingalo zakho, ukubheka phansi njalo, noma ukugxila kumuntu oyedwa kuphela. Skena ihholo njengesibani ukuze wakhe ukuxhumana okuqondile neqembu ngalinye.

Khumbula : uma ulimi lomzimba wakho luphikisana namazwi akho, ukwethembeka kwakho kungancipha. Yenza ukushukuma ngokwemvelo futhi uhambisane namazwi akho ngokunyakaza okuqondile.

9. Sebenzisa izinsizakusebenza ezilalelwayo nezibonwayo (ngokulinganisela)

Amaslayidi, amavidiyo, kanye nezithombe kunganezela inani elikhulu uma kusetshenziswa kahle. Ungaguquli isethulo sakho sibe isethulo se-PowerPoint esiqondile ; izinsiza-kubona kufanele zihambisane nenkulumo yakho, zingayithathi indawo noma zintshontshe indawo ekhanyayo. Sebenzisa izithombe ezicacile, umbhalo omncane, gqamisa izithombe ezibalulekile, futhi uqiniseke ukuthi awulahlekelwa ukubukana kwamehlo ngokubuka isikrini kakhulu.

Futhi, yiba nohlelo lokusekela uma kwenzeka ubuchwepheshe buhluleka ngokungalindelekile.

10. Phefumula, phumula, futhi ufunde amasu okulawula izinzwa zakho

Ngaphambi kokukhuluma, kubalulekile ukuthatha imizuzu embalwa ukuphefumula kakhulu, ubone ngeso lengqondo impumelelo, futhi uphumule . Ukuphefumula okujulile, ukubona kahle, kanye nokuzivocavoca okulula kokuphumula kwemisipha kusiza ekunciphiseni ukukhathazeka. Uma kwenzeka into engalindelekile, thatha isinyathelo futhi uqhubeke ngaphandle kokukhungatheka.

Uma uzithola ubhala into engenalutho, sebenzisa amandla okuthula nokuma . Ukuthula okufushane nokucabangayo kungcono kunezwi eligcwele noma impendulo esheshayo.

Amaphutha avamile okufanele uwagweme ekukhulumeni esidlangalaleni

Ngaphezu kwalokho okudingeka kwenziwe, kubalulekile ukugwema izimo zengqondo noma amaphutha athile avamile angonakalisa umbukiso:

  • Funda amanothi noma amaslayidi njalo ngaphandle kokubheka izilaleli.
  • Yenza izaba ekuqaleni ukuthi “Nginovalo” noma “Angisiye isikhulumi esihle.”
  • Ukusebenzisa ngokweqile amagama obuchwepheshe kanye nemisho eyinkimbinkimbi eyenza kube nzima ukuyiqonda.
  • Ukulahlekelwa yintambo nokweqa isakhiwo kusungulwe ngokungazilolongi ngokwanele.
  • Ukwenza izinto ngaphandle kokulungiselela ukuthembela enhlanhleni.

Amasu athuthukile okugqama njengesikhulumi

Uma usuwazi kahle izinto ezibalulekile, kunemininingwane emincane engenza umehluko omkhulu futhi ikwenze ube ngaphezu kwesilinganiso:

  • Sebenzisa ukuxoxa izindabaUkuxoxa izindaba zangempela noma izibonelo zomuntu siqu kusiza izilaleli ukuthi zizwakale futhi zikhumbule umyalezo wakho.
  • Buza imibuzo evulekile ukubandakanya ababekhona nokukhuthaza ukuxhumana.
  • Lawula ukuthula okunesu ukugcizelela iphuzu elibalulekile noma ukufaka esikhundleni samagama agcwalisayo.
  • Cela impendulo ngemva kwesethulo sakho ukuze kutholakale izindawo okufanele zithuthukiswe futhi kuthuthukiswe isitayela sakho.
  • Ziqophe kuvidiyo noma nini lapho ungakwazi khona ukuze ubone intuthuko yakho futhi uthole imikhuba emibi oyitholile.

Amathiphu asheshayo okunqoba ukwesaba nokuphumelela

  1. Lungisa “uhlelo B” uma kwenzeka izinkinga zobuchwepheshe ezingalindelekile noma imibuzo eyinkimbinkimbi.
  2. Nakekela isithombe sakho nezingubo zakho ukuze uzizwe ukhululekile futhi ubonise ukuzethemba.
  3. Xhumana namanye amalungu ezilaleli ngaphambi kokuqala ukuphula iqhwa.
  4. Hlala uphethe ibhodlela lamanzi uma kwenzeka imizwa ishiya umlomo wakho womile.
  5. Cabanga okuhluYonke imibukiso iyithuba lokuthuthuka.

Ukubaluleka kokuvala isethulo

Okubaluleke njengokuqala ngamandla nokuqeda ngesiphetho esikhumbulekayo . Zama ukugcina umqondo wakho wesibili oyinhloko noma isibonelo esinomthelela emaminithini okugcina. Gqamisa amaphuzu ayinhloko, buza umbuzo okhuthazayo, noma uphethe ngokubiza isenzo. Umbono wokugcina uzoba yilowo izilaleli zakho eziwugcina ngokucacile ngemva kwesethulo sakho.

Funda kabanzi futhi uqeqeshe ekukhulumeni esidlangalaleni

Uma ufuna ukujula kulezi zindlela futhi uthole ulwazi lwangempela, kunezinsiza zokuqeqesha ezikhethekile ezingasiza. Izifundo ezifana nalezo ezinikezwa yi -El Bosque University noma i -IEBS Master's in Entrepreneurship zinikeza ukuqeqeshwa okusebenzayo, okwenzelwe wena ukuze kuthuthukiswe kokubili ukubonakaliswa komlomo kanye nokuphathwa kokwethuka esiteji.

Ngaphezu kwalokho, amapulatifomu afana neFundes kanye neWix Blog nawo ashicilela okuqukethwe kanye nezinsiza eziwusizo ukuze uqhubeke nokufunda.

Khumbula ukuthi indlela eya ekukhulumeni esidlangalaleni okuphumelelayo ihamba kancane kancane : yonke inkulumo iyithuba lokufunda, sonke sibhekana nezikhathi zokwethuka, futhi akekho ozalwa eyisikhulumi esiphelele. Isihluthulelo ukuzijwayeza, ukwamukela isitayela sakho, bese uguqula okuhlangenwe nakho ngakunye kube yisinyathelo esisha sokuya phambili. Yiba nesibindi, thatha isinyathelo, futhi ngaphezu kwakho konke, ujabulele ukuxhumana. Inkulumo yakho elandelayo ngokuqinisekile izoba ngcono kakhulu kuneyokugcina, futhi ngokuhamba kwesikhathi, uzogcina ujabulela ukuba sesiteji.